Tap to Pay with the Zip Visa Card
Merchants can now accept a Tap to Pay transaction using the Zip Visa Card. Customers simply add their Zip Visa Card to their Apple Wallet or Google Wallet and then tap to pay wherever Visa is accepted—no special integration required.
How will I know it’s a Tap to Pay transaction?
When a customer uses Tap to Pay, it will appear in your system just like a standard card payment. You will not see 'Zip' listed as the payment method, and the transaction will not appear in your Zip merchant dashboard.
How do refunds work?
Handle refunds exactly as you would for any regular card payment. If the customer needs assistance beyond that, they can contact Zip Customer Service.
What if a customer wants to dispute a transaction?
In the event of a chargeback or dispute, the customer will need to reach out to Zip’s Customer Experience team to initiate and complete the process.
Will these Tap to Pay transactions show up on my Zip disbursement report?
No — transactions made via Tap to Pay are settled through your usual payment provider and will be part of your standard settlement process. They will not appear as separate entries in your Zip disbursement report.
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