If you’re unable to verify your Zip Merchant Dashboard login via email or SMS, follow the steps below to regain access.
1. Double-check your details
Make sure you’re using the correct email address or phone number linked to your account.
Check your spam or junk folder for the verification email.
Ensure your phone has network coverage and can receive SMS messages.
2. Still can’t verify?
If you no longer have access to the email address or phone number associated with your account, our Merchant Services Team can help manually verify your account and update your details.