Skip to main content

| Merchant Help Centre

Shop
How it works
Are you a business?

You're on the Zip Australia site.

Products and features may vary by region.

Search

Zip Merchant Experience AU
Zip Support
Contact us

Articles in this section

How to contact Zip Support
Customer privacy and data at Zip
Compliments and complaints

Customer privacy and data at Zip

At Zip, we value customer privacy just as much as you do.

You can learn more about how we handle customer personal information by reviewing our Privacy Policy .

Can't see what you're looking for?

If you still have any questions, we're here to help!

Check out the best ways to contact our team:

Submit a request

Related articles

How to contact Zip Support
Changes to Zip Money instalments – effective 12 August 2025
Compliments and complaints
My platform is not supported, can I still offer Zip?
Customer search navigation

I'm a Customer
Sign up
Log in
Zip Pay
Zip Plus
Zip Money
Zip Personal Loan

Shop
Shop with Zip
Gift cards
Cashback offers
Pay bills with Zip
See all stores

Features
How Zip works
Zip Rewards
Zip Visa Card
Single-use card
Zip Money instalments
Pay bills with Zip

For Businesses
Merchant sign up
Merchant log in
Offer Zip in your store
Integration guides
Dashboard
Integration guides
Zip API

Support
Help & FAQs
Buyers protection
Disputes & complaints
Financial hardship
Family violence
Vulnerability Disclosure Program

Company
About Zip
Careers
Investors
BNPL Code of Practice

Copyright © Zip Co Ltd